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What should you do if your Olympia home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your loved ones – against the various risks you may encounter, like burglary, flooding, and fire. Although your home may be prepared, that doesn’t automatically mean you are. Do you know what to do if your Olympia home alarm system goes off? The blaring of an alarm can be jarring, confusing, and could incite panic. Your best option is to stay level-headed and abide by these simple suggestions.

Steps to Take Whenever Your Home Alarm System In Olympia Triggers

It’s a scenario no one wishes to face, but it’s also why you put in a home alarm system in the first place. You’re woken up in the middle of the night with the telltale blasting of an alarm after a home security component has been tripped. Now what is your next move?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blaring, and your heart is beating rapidly. But keeping a cool head is the optimal way to appraise what’s going on. Avoid the urge of trying to handle the emergency yourself and let your monitoring specialists and first responders do their job.
  2. Protect your family members. Your priority should be your loved ones and moving them out of harm’s way. In the case of a intrusion, this might mean moving to a designated secure area as far away from entry points as possible. There’s a good chance that your alarm immediately frightened away the invader, but it’s always smarter to be safe than sorry. If there’s smoke or flames, you ought to vacate your home without delay.
  3. Remember your smartphone. These days, the majority of homeowners have their smartphones at all times, but you may neglect to grab it during a crisis. You’ll want to have it. You’ll be able to stay in touch with your monitoring specialists and receive alerts through your home security app.

Connect With Your Round-the-clock Monitoring Team

Whenever your home alarm system in Olympia goes off, your 24/7 monitoring experts will instantly act. The first move is to validate your alarm, and that involves reaching out to you. The protocol they follow is dependent on the sort of emergency. To illustrate, if a medical emergency occurs, a single effort will be made to contact you before assistance is deployed. If you have a break-in - the most frequent kind of event - a monitoring agent will adhere to these procedures to contact you:

  • An attempt will be made to reach you using the central command panel. You will typically be requested to provide a passcode.
  • If that effort isn’t successful, a call is attempted to your main contact number.
  • A second number or your primary contact person is called next.
  • If you still can’t be reached, nearby law enforcement officers are sent.
  • Your monitoring professionals will try to reach you again once the proper authorities are notified.

If you're not able to interact with monitoring staff, that’s OK. Support will still be deployed even if you're unable to confirm the emergency.

Get prepared for any situation with a Vivint home alarm system in Olympia

Get prepared for any situation with a contemporary home alarm system in Olympia from Vivint. Dial (360) 996-1195 to start the customization of your property’s security today.