Connect With Your Round-the-clock Monitoring Team
Whenever your home alarm system in Olympia goes off, your 24/7 monitoring experts will instantly act. The first move is to validate your alarm, and that involves reaching out to you. The protocol they follow is dependent on the sort of emergency. To illustrate, if a medical emergency occurs, a single effort will be made to contact you before assistance is deployed. If you have a break-in - the most frequent kind of event - a monitoring agent will adhere to these procedures to contact you:
- An attempt will be made to reach you using the central command panel. You will typically be requested to provide a passcode.
- If that effort isn’t successful, a call is attempted to your main contact number.
- A second number or your primary contact person is called next.
- If you still can’t be reached, nearby law enforcement officers are sent.
- Your monitoring professionals will try to reach you again once the proper authorities are notified.
If you're not able to interact with monitoring staff, that’s OK. Support will still be deployed even if you're unable to confirm the emergency.
Get prepared for any situation with a Vivint home alarm system in Olympia
Get prepared for any situation with a contemporary home alarm system in Olympia from Vivint. Dial (360) 996-1195 to start the customization of your property’s security today.